Terms of Service
Last Update : September 25, 2025
Agreement to Terms
Welcome to Destino Ghee. These Terms of Service (“Terms”) govern your use of our website, www.destinoghee.com (the “Website”), and the purchase of any products (“Products”) from Destino Ghee (“Company,” “We,” “Us,” “Our”).
By accessing the Website or purchasing Products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Website.
Eligibility
You must be at least eighteen (18) years of age and possess the legal capacity to enter into a binding agreement in your jurisdiction. Use of this Website by minors is permitted only with the consent and supervision of a parent or legal guardian.
User Accounts
- Registration: To access certain features, you may be required to register for an account. You must provide accurate, current, and complete information during registration.
- Security: You are responsible for safeguarding your account password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
- Termination: We reserve the right to suspend or terminate your account at our sole discretion, without notice, for any reason, including for a violation of these Terms.
Products and Pricing
- Product Information: We exercise care to ensure that Product descriptions, images, and other information are accurate. However, we do not warrant that all information is complete, current, or error-free.
- Pricing and Currency: Prices are listed on the Website and are subject to change without notice. Prices are quoted in Indian Rupees (₹) for sales within India and are inclusive of GST unless otherwise stated. For international orders, prices may be displayed in your local currency. The final transaction amount may vary due to currency exchange rates applied by your payment processor.
- International Duties and Taxes: All international orders are shipped on a Delivery Duty Unpaid (DDU) basis. The recipient is responsible for all import duties, customs fees, and local taxes levied by the destination country. We are not responsible for these charges.
- Pricing Errors: We reserve the right to cancel any order containing a pricing error, in which case a full refund will be issued. We are not obligated to fulfill an order at an incorrect price.
Orders and Payment
- Order Placement: Placing an order constitutes an offer to purchase a Product in accordance with these Terms. All orders are subject to our acceptance and Product availability.
- Payment: We accept various payment methods as displayed on our Website. You agree to provide valid and accurate payment information. Payments are processed through a secure third-party gateway; we do not store your financial details.
Shipping and Delivery
Our shipping and delivery practices, for both domestic and international orders, are governed by our Shipping Policy, which is incorporated by reference into these Terms. You are responsible for providing a complete and accurate shipping address. We are not liable for delays or non-delivery resulting from incorrect address information.
Returns, Refunds, and Cancellations
Our procedures for returns, refunds, and cancellations are detailed in our Return & Refund Policy, which is incorporated by reference into these Terms. We reserve the right to cancel any order at our discretion, and a full refund will be issued in such cases.
Intellectual Property
The Website and its entire contents, features, and functionality (including all text, graphics, logos, and images) are the exclusive property of Destino Ghee and are protected by Indian and international copyright, trademark, and other intellectual property laws. You shall not copy, reproduce, sell, or exploit any portion of the Website or its content without our express written permission.
Prohibited Conduct
You agree not to use the Website for any unlawful or fraudulent purpose. You shall not use the Website in any manner that could disable, damage, or impair its functionality. You are prohibited from posting or transmitting any material that is defamatory, obscene, or infringes on the rights of a third party.
Disclaimer of Warranties
The Website and all Products are provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by applicable law, Destino Ghee, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or the purchase of our Products. Our total aggregate liability for any claim arising from these Terms or the Products shall not exceed the amount you paid for the Product(s) in question.
Indemnification
You agree to indemnify, defend, and hold harmless Destino Ghee and its affiliates, officers, and employees from any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of your use of the Website or your violation of these Terms.
Governing Law and Jurisdiction
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India. The courts located in Darjeeling, West Bengal, India shall have exclusive jurisdiction over any such disputes.
Amendments
We reserve the right to modify these Terms at any time. All changes will be posted on this page, and your continued use of the Website after such changes have been posted constitutes your acceptance of the new Terms.
Contact Information
If you have any questions regarding these Terms, kindly write to us at:
Address: Mandir Busty, Giddha Pahar, Darjeeling, WB 734203
Email: info@destinoghee.com
Phone: +91 90647 52760